Interestingly going opposite to media perception Phill Britt (he calls it marketing hype) demonstrated with examples why enterprises are still to accept it fully. The idea is still in nascent states with its teething problems.
In the coming years it will change the telecommunication sector but for now its not as imperative as it made out to be. The writer feels. He pointed out Atlanta based telecom pundit Jeff Kagan’s six point versions on why companies still favor traditional phone service than the recent one.
1. Voice quality and reliability are mission critical
2. Power or high-speed Internet connections are unreliable
3. The enterprise needs features VoIP doesn’t provide:
4. High-speed Internet isn’t available
5. High-speed Internet usage near capacity
6. Capital costs
Full article
VOIP: why you should avoid phone, service, and software
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